Customer User Group Forums

With a global user base spanning hundreds of key mining companies across 54 countries around the world, Immersive Technologies' customers share a wealth of best practice knowledge on all aspects of mining training and the utilization of Advanced Equipment Simulators to achieve targeted results.

Since 2004, Immersive Technologies has held multiple regional based User Group Forums to support and facilitate the sharing of this expert information through customer driven interactive conference sessions, product training and hands-on demonstrations.

The events also provide an excellent opportunity to network in a relaxed atmosphere with other mining professionals from around the world and deliver direct enhancement feedback to all levels of Immersive Technologies staff.

User Group Forum Events

EMEA & CIS User Group Forum

Workforce Development for the New Era

14-15 August 2025 (Optional 13^th August MineAdvantage™ add-on)

In this new era of mining, effective workforce development is critical! Join us in Johannesburg to explore effective training solutions that not only address today’s workforce challenges but also pave the way for operational excellence and long-term success in modern mining.

North America User Group Forum

Operator Training for the New Era

23-24 September 2025 (Optional 25^th September MineAdvantage™ add-on)

Join us in Tucson as we debate and workshop workforce development training solutions for a modern mine that focuses on not just solving the problems of today, but on setting a path to excellence for tomorrow.

Asia User Group Forum

Mining Optimization: Overcoming Challenges, Maximizing Value

15-16 October 2025 (Optional 14^th October MineAdvantage™ add-on)

Join us in Bali to explore innovative, practical strategies for building a future-ready mining workforce. This event isn’t just about solving today’s challenges—it’s about equipping your team to lead the industry into tomorrow.

Caesar Business Belo Horizonte Belvedere hotel

Latin America User Group Forum

Preparing Talent to Build the Future of Mining

11-13 November 2025 (Optional 11^th November MineAdvantage™ add-on)

The transformation of mining begins with a well-prepared workforce. This workshop invites participants to reflect and take action—exploring how to align talent development, standardized processes, and innovation to create a more efficient and sustainable future.

AUSPAC User Group Forum

Turning Insight into Impact: Smarter Operations for a Stronger Bottom Line

12-14 November 2025 (Optional 12^th November MineAdvantage™ add-on)

While training remains a key focus, this year’s forum expands the conversation to include operations, maintenance, safety, and human resources. Discussions will focus on how leading sites are using simulation, analytics, and workforce data to reduce operator variability, improve equipment reliability, and boost productivity.

The User’s Group allowed us to develop networking relationships with other users, try out new hardware, tackle software issues and bring concerns to the table for discussion.
Americas User Group Delegate

Would recommend that department and training managers should attend in partnership with their training teams to recognize full simulator functions, capabilities and asset value.
APAC User Group Delegate

It is reassuring to hear that other locations - no matter what we are mining, face similar obstacles - and how they overcame them.
Americas User Group Delegate

The ability to listen and discuss issues and “wins” with other companies is useful and powerful. I would strongly recommend the forum to other current and future Immersive customers.
APAC User Group Delegate