Immersive Technologies - Expect Results
Immersive Cloud Logo Login

Security Vulnerability Reporting

Immersive Technologies welcomes reports of suspected security vulnerabilities in our products from customers, researchers, and the wider security community.

If you believe you have identified a security vulnerability in an Immersive Technologies product or service, we encourage you to report it using the process described below.

Before you report

When submitting a vulnerability report, please include as much relevant information as possible, including:

  • The product, service, and version affected.
  • A description of the vulnerability.
  • Steps required to reproduce the issue.
  • The potential impact of the vulnerability.
  • Any proof-of-concept code, screenshots, or supporting material.
  • Your contact details (if you would like us to follow up with you).

Submit a report

Security vulnerabilities can be reported by email to: [email protected]

If you wish/need to protect the confidentiality and data of your report, please encrypt your email using our public PGP key.

Upon receiving a vulnerability report, Immersive Technologies will:

  1. Acknowledge the vulnerability report within five business days of receipt.
  2. Review and assess the information provided.
  3. Track and manage the issue through our internal vulnerability management process.
  4. Contact you if additional information is required.

Responsible Disclosure

Please:

  1. Act in good faith.
  2. Avoid actions that could impact the confidentiality, integrity, or availability of customer systems or data.
  3. Provide Immersive Technologies with a reasonable opportunity to investigate and address reported vulnerabilities.

Sign up and receive our latest news and offers.      Subscribe today

Sign up and receive our latest news and offers.

Subscribe today